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Frequently Asked Questions

Usually a session lasts for 50 minutes. We encourage you to arrive at least 20 minutes early for your 1st appointment to complete our intake process.

Many people find that one session with a therapist will be enough to get them back on track and moving in the right direction. About 80% clients attend between 1 and 6 sessions. More sessions can be scheduled when clients are continuing to make progress towards their goals.

Frequency of visits is determined between you and your therapy team. It is extremely rare for more than one visit per week to be scheduled. An appointment weekly or bi-weekly is more common. Usually as clients begin to show signs of improvement, visits are spaced out with increasing intervals.

Yes. We are always available for you to return if a new challenge arises.

No. Sessions are free.

Sessions are free. No insurance is needed for services. 




Yes. You need to have a clear understanding about what the case manager wants to see you doing differently as a result of participating in therapy. We will supply a form for you to take to your case manager when counseling is completed.

No. Although a computer or a tablet may enable you to see your counselor during the session, most clients can use a smart phone to connect with their counselor. We can conduct sessions with you over the telephone if necessary. We recommend that if you are planning to make use of our teletherapy services, you have a private, quiet place where you will not be overheard by others living there.

The length of the assessment process is dependent upon the amount of testing that is required to answer referral concerns. The assessment process begins with a one-hour intake session to determine the types of assessments that are needed. Typically, one assessment instrument is given per appointment and the process is completed in 2 to 3, 2-hour sessions. The process ends with a review of the assessment results in a one-hour feedback session. Clients are provided with a written report at that time.

No. Psychological testing results are not shared with anyone other than the individual who gave consent for testing. Results are shared directly with clients and with parents of minors. If clients want to share their results t with others, Release of Confidential Information will be completed designating who should receive the results.

Yes, we do conduct evaluations to explore autistic characteristics in children, adolescents and adults. The focus of these evaluations is determining if characteristics are present and how they may be affecting functioning in daily activities.

No.  We do not conduct psychological testing for use in forensic or custody settings.